Privacy

How Hisabli handles your household’s data.

What we store

The financial records you enter: transactions, accounts, budgets, goals, debts, bills, family members and any receipts you upload. Plus the minimum needed to run an account — your name, email, hashed password, and the devices you have signed in from.

Where it lives

On your device first. If your plan includes cloud sync, a copy is stored on our servers so your devices and family members stay in step. Each household’s data is isolated at the database level, not just in application code.

Bank SMS

Messages you import are parsed into transactions. The original text is kept alongside the transaction so you can check what it was based on. We never ask for your online-banking credentials, and Hisabli cannot move money.

Support access

Our staff can open a support session into a household only to investigate a problem. Every such session is recorded with who opened it, why, and when it ended, and it is read-only unless you ask otherwise. While one is active, a banner is shown in the app.

The free tier of the mobile app shows ads through Google AdMob. Paid plans never show ads. Ad settings, including whether personalised ads are allowed, are honoured per device.

Your choices

You can export everything as CSV or JSON at any time from Reports, and delete your household from Settings. Deletion removes your records from our active systems; backups age out on their normal schedule.